Sending a picture to customers
You can send a picture through your communication channel to your customers.
You will need to upload the picture from your desktop (or use a web-based photo link) and then it will send to the customer as an attachment link.
Steps:
- Open up the communication channel
- Add your message to the customer (it is best to indicate there is an attached photo link)
- Click on the paperclip (bottom right) to upload the picture and then press save. (this will turn the attachment icon to green)
- Hit SEND and your picture will be sent to the customer as a link to view.
Here is a quick video explaining the process.