Moving a client from one shop to another (Load Level)
For users with multiple shops, we offer the ability to move a client from one Bodyshop dashboard to another, we call this a, "Load Level." This can be beneficial if, for some reason, a client was added to the wrong Bodyshop location, or if someone moves their business from one location to another.
Here are the steps to Load Level a client:
- Find the client you want to move locations for and check the far right box to their profile.
- Click on the three horizontal lines at the top of that column and choose "Load Level."
- In the window that pops up, you will need to choose the location you are transferring the client to. You will also have the option of leaving a note for the new location on the client's file.
- Once completed hit SEND
- The client will now be transferred over to the new location. In the new location, that client will be in status NEW.
- You can also see in the client's Note History that they were Load Leveled from a different location. The note left from the previous shop when it was Load Leveled shows under the customer's information in the Forward Notes.